Payment: Payment must be made in cash immediately after each sale, in euros: -We ask you to fill in our bank details BEFORE the sale in order to make an instant transfer (free of charge) to collect your lots: IBAN FR98 4003 1002 8000 0043 9131 R23 SWIFT BIC CDCGFRPPXXX - Shipping costs must also be paid by bank transfer. - Payment by credit card is only accepted for the deposit. No other payment is possible by credit card. - Cash payments are not accepted. Any payment that is not made within 5 working days (including sale days) will be subject to collection costs of 2%, inclusive of tax, which will be deducted by Balsan Enchères. Shipping costs : We offer to send you your lot. This service includes the management of the file and the collection of the lots; customised packaging (supply of packaging for the lot and the box + labour, see rates in our GTC) and dispatch by our partner carrier. You can also send us your packaging and prepaid shipping label. Alternatively, you can just send us your own prepaid shipping label, and we will only charge you for order preparation and packaging/cartonboarding (see rates in our GTCS). ATTENTION We are not authorised to send pallets / half pallets / big bags and other large consignments (such as cartons of 80 cosmetics, or large household appliances or any non-standard parcels); we advise you to make the request via a specialised carrier of your choice. If necessary, we usually work with THEPACKENGERS, here are their contact details: Mail: [email protected] Tel: 0631457105 (Contact by telephone is preferable). Collection of lots : Purchases may only be collected after payment, including costs and taxes, giving rise to the issue of a payment slip by the accounting department of BALSAN ENCHERES. Only this duly paid document will allow the items to be collected. If you wish to collect your lot quickly, please use the instant transfer method. You can collect your lot Monday to Friday from 9:00 to 12:00 and from 14:00 to 17:00, WITHOUT an appointment. You can therefore come directly to collect your lot with your paid slip without an appointment and without notifying us, on the opening days indicated above, excluding public holidays. Security : BALSAN ENCHERES charges storage fees for lots stored from the 11th day: €5 excluding VAT per calendar day and per lot. The first 10 calendar days of the sale are free of charge. The BIG BAG is not included with the lot inside. If you wish to collect your lot with the big bag, we will invoice you for the purchase of the big bag to the value of €10 excluding VAT for the small big bag and €20 excluding VAT for the large big bag. We no longer accept returns of BIG BAGs. The big bag purchased belongs to you.