AFTER-SALES SERVICE
All lots purchased will be sent to the warehouse, with the exception of jewellery, which must be collected by appointment from the auction house.
The Drouot collection service is open by appointment; please contact them on 01 48 00 20 18.
The Drouot collection service is open Monday to Friday from 1.30 pm to 6 pm, as well as on certain Saturdays.
There is a charge for this service; full details can be found at www.drouot.com/magasinage
Please note that:
· Lots are released by the Drouot collection service once all amounts due have been paid in full, upon presentation of the paid receipt and/or the sales label.
· Any item or lot not collected within one year of its arrival at the Magasinage service will be deemed abandoned, and ownership will be transferred to Drouot Enchère as security to cover storage costs.
Collection of lots and storage at the Hôtel Drouot.
VILLANFRAY POMMERY will not arrange for the dispatch of items purchased by clients.
It is the clients’ responsibility to make their own arrangements for the collection of their purchase(s).
No purchase will be released until full payment of the invoice has been received. The works acquired are the sole responsibility of the buyer from the moment the hammer falls.
Lots may be collected free of charge from the auction room until 7.00 pm on the evening of the sale and between 8.00 am and 10.00 am the following day.
After this time, lots not collected from the auction house will be stored at the Hôtel Drouot warehouse.
This service is subject to:
· An administration fee, depending on the nature of the lot (€5 / €10 / €15 / €20 / €25 incl. VAT), capped at €100 incl. VAT per collection;
· Daily storage and insurance charges, from the third working day onwards, depending on the nature of the lot (€1 / €5 / €10 / €15 / €20)
A 50% reduction on storage fees is granted to international clients and art market professionals outside the Île-de-France region (upon presentation of supporting documentation).
Lots will only be released upon presentation of the paid sales receipt and the sales label.
To collect your lots, we advise you to make an appointment:
Drouot Magasinage: 6 bis, rue Rossini – 75009 Paris Monday to Friday from 1.30 pm to 6 pm and Saturdays from 8 am to 10 am 01 48 00 20 18
[email protected]
After one calendar year, lots will be stored off-site from the Hôtel Drouot warehouse.
If the successful bidder does not have a carrier, any request for dispatch by post or courier may be addressed directly to The Packengers (
[email protected]). Payment for transport is to be made directly to The Packengers.